A DNA ‘Did not attend’ means that the patient does not turn up for the appointment and does not contact the surgery with enough time in advance to cancel/change appointment. 

Whilst we understand that the reason for the non-attendance is sometimes unavoidable, it is difficult for the Practice to make a judgement and the end result is always the same; a lost appointment that someone else could have used.

January 2025 a total of 84.25 hours were wasted. 

December 2024 a total of 60.9 hours were wasted. 

November 2024 a total of 67 hours were wasted. 

October 2024 a total of 76.75 hours were wasted

Sepetmeber 2024 a total of 81.16 hours were wasted.