The surgery is part of the City Care Alliance PCN. We are currently providing enhanced access clinics for the City Care Alliance PCN Monday-Thursday 18:30 – 20:00. These are pre-booked appointments that patients can book through their own surgery.

During enhanced access hours, our phone lines are not open, although you may still come to our reception for non-urgent administrative and non-clinical queries. 

If you need medical help fast when we are closed, but it's not life threatening - for example if you:

• think you need to go to hospital 
• don't know who to call for medical help
• don't have a GP to call
• need medical advice or reassurance about what to do next

Call 111 (which is the NHS 111 service)

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

• Treat yourself at home
• Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.